Privacy Policy

Privacy Policy

1. Definitions

1.1. Administrator – Renevo sp z o.o. with its registered office at ul. Dietla 50, 31-039 Kraków

1.2. Personal data – information about a physical person identified or identifiable by one or more specific factors determining physical, physiological, genetic, mental, economic, cultural or social identity, including device IP address, location data, online identifier and information collected via cookies and other similar technology.

1.3. Policy – this Privacy Policy document.

1.4. GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

1.5. Website – website run by the Administrator at www.renevo.eu

1.6. User – any physical person visiting the Website or using one or more services or functionalities described in the Policy.

2. Data processing in connection with the use of the website

2.1. In connection with the User’s use of the Website, the Administrator collects data to the extent necessary to provide individual services offered, as well as information about the User’s activity on the Website. The detailed rules and purposes of processing Personal Data collected when using the Website by the User are described below.

3. Purposes and legal grounds for data processing on the Website – Using the Website

3.1. Personal data of all persons using the Website (including IP address or other identifiers and information collected via cookies or other similar technologies) who are not registered Users (i.e. persons who do not have a profile on the Website) are processed by the Administrator:

3.1.1. in order to provide electronic services in the scope of making content collected on the Website available to Users – then the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR);

3.1.2. for analytical and statistical purposes – then the legal basis for processing is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in conducting analyzes of Users’ activity, as well as their preferences in order to improve the functionalities and services provided;

3.1.3. in order to possibly establish and pursue claims or defend against claims – the legal basis for processing is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of its rights;

3.1.4. for marketing purposes of the Administrator and other entities, in particular related to the presentation of behavioral advertising – the principles of processing Personal Data for marketing purposes are described in the MARKETING section.

3.2. The User’s activity on the Website, including his Personal Data, is recorded in system logs (a special computer program used to store a chronological record containing information about events and activities that relate to the IT system used to provide services by the Administrator). The information collected in the logs is processed primarily for purposes related to the provision of services. The Administrator also processes them for technical and administrative purposes, to ensure the security of the IT system and to manage this system, as well as for analytical and statistical purposes – in this respect, the legal basis for processing is the Administrator’s legitimate interest (Article 6(1)(f) of the GDPR). GDPR).

PLACING ORDERS

3.3. Placing an order (purchase of goods) by the Website User involves the processing of his Personal Data. Providing data marked as mandatory is required in order to accept and service the order, and failure to provide them results in the lack of order fulfillment. Providing other data is optional.

3.4. Personal data is processed:

3.5.1. in order to execute the order received – the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR);

3.5.2. in order to fulfill the statutory obligations incumbent on the Administrator, resulting in particular from tax and accounting regulations – the legal basis for processing is the legal obligation (Article 6(1)(c) of the GDPR);

3.5.3. for analytical and statistical purposes – the legal basis for processing is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in conducting analyzes of Users’ activity on the Website, as well as Users’ shopping preferences in order to improve the functionalities used;

3.5.4. in order to possibly establish and pursue claims or defend against claims – the legal basis for processing is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of its rights.

3.6. Personal data is processed:

3.6.1. in order to identify the sender and handle his inquiry – the legal basis for processing is the necessity of processing to perform the contract for the provision of the service (Article 6(1)(b) of the GDPR); in the scope of data provided optionally, the legal basis for processing is consent (Article 6(1)(a) of the GDPR).

4. MARKETING

4.1. The Administrator processes Users’ Personal Data in order to carry out marketing activities, which may consist of:

4.1.1. displaying marketing content to the User that is not adapted to his preferences (contextual advertising);

4.1.2. displaying marketing content to the User that corresponds to his interests (behavioral advertising);

4.1.3. sending e-mail notifications about interesting offers or content, which in some cases contain commercial information (newsletter service);

4.1.4. conducting other types of activities related to direct marketing of goods and services (sending commercial information by electronic means and telemarketing activities).

4.2. In order to carry out marketing activities, the Administrator uses profiling in some cases. With automatic data processing, the Administrator assesses selected factors concerning Users in order to analyze their behavior or create a forecast for the future. This allows for a better adjustment of the displayed content to the individual preferences and interests of the User.

CONTEXTUAL ADVERTISING

4.3. The Administrator processes Users’ Personal Data for marketing purposes in connection with targeting Users with contextual advertising (i.e. advertising that does not match the User’s preferences). The processing of Personal Data then takes place in connection with the implementation of the Administrator’s legitimate interest (Article 6(1)(f) of the GDPR).

BEHAVIORAL ADVERTISING

4.4. The Administrator and its trusted partners process Users’ Personal Data, including Personal Data collected via cookies and other similar technologies, for marketing purposes in connection with targeting Users with behavioral advertising (i.e. advertising that is tailored to the User’s preferences).

4.5. The processing of Personal Data also includes User profiling.

NEWSLETTER

4.6. The administrator provides the newsletter service on the terms set out in the Terms & Conditions, to persons who have provided their e-mail address for this purpose. Providing data is required in order to provide the newsletter service, and failure to provide them results in the inability to send it. This form of communication with the User may include profiling.

4.7. Personal data is processed:

4.7.1. in order to provide the newsletter service – the legal basis for processing is the necessity of processing to perform the contract (Article 6(1)(b) of the GDPR);

4.7.2. in the case of sending marketing content to the User as part of the newsletter – the legal basis for processing, including profiling, is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR) in connection with the consent given to receive the newsletter;

4.7.3. for analytical and statistical purposes – the legal basis for processing is the Administrator’s legitimate interest (Article 6(1)(f) of the GDPR), consisting in conducting analyzes of Users’ activity on the Website in order to improve the functionalities used;

4.7.4. in order to possibly establish and pursue claims or defend against claims – the legal basis for processing is the legitimate interest of the Administrator (Article 6(1)(f) of the GDPR), consisting in the protection of its rights.

5. Social media

5.1. The Administrator processes the Personal Data of Users visiting the Administrator’s profiles in social media (Facebook, YouTube, LinkedIn). These data are processed in connection with maintaining the profile, in order to inform Users about the Administrator’s activity and to promote various types of events, services and products. The legal basis for the processing of Personal Data by the Administrator for this purpose is its legitimate interest (Article 6(1)(f) of the GDPR), consisting in promoting its own brand. More information on our social media profiles.

6. Posting comments

6.1. The Administrator plans to provide the possibility of posting comments on the Website. Providing data in the fields marked as “required field” is voluntary, but failure to provide them results in the inability to post a comment. The User may independently decide on the scope of Data that is publicly visible to all Users.

6.2. Personal data is processed:

6.2.1. in order to publish a comment as part of the functionalities provided by the Administrator – the legal basis for processing is the necessity of processing to provide the service (Article 6(1)(b) of the GDPR);

6.2.2. in order to moderate a comment (including eliminating spam) – then the legal basis for processing is the Administrator’s legitimate interest (Article 6(1)(f) of the GDPR), consisting in approving comments added by Users and making them public.

7. Use of “cookies” and similar technologies

7.1. Cookies are small text files installed on the device of the User browsing the Website. Cookies collect information that facilitates the use of the website – e.g. by remembering the User’s visits to the Website and the activities performed by him.

“SERVICE” COOKIES

7.2. The administrator uses the so-called service cookies primarily to provide the User with services provided electronically and to improve the quality of these services. Therefore, the Administrator and other entities providing analytical and statistical services to him use cookies, storing information or accessing information already stored in the User’s telecommunications end device (computer, telephone, tablet, etc.). Cookies used for this purpose include:

7.2.1. cookies with data entered by the User (session ID) for the duration of the session (user input cookies);

7.2.2. session cookies of multimedia players (e.g. flash player cookies), for the duration of the session (multimedia player session cookies);

7.2.3. persistent cookies used to personalize the User’s interface for the duration of the session or slightly longer (user interface customization cookies).

“MARKETING” COOKIES

7.3. The administrator and its trusted partners also use cookies for marketing purposes, including in connection with targeting Users with behavioral advertising. For this purpose, the Administrator and trusted partners store information or gain access to information already stored in the User’s telecommunications end device (computer, telephone, tablet, etc.).

8. Analytical and marketing tools used by the Administrator’s partners

8.1. The Administrator and his Partners use various solutions and tools used for analytical and marketing purposes. You can find basic information about these tools below. Detailed information in this regard can be found in the privacy policy of a given partner.

GOOGLE ANALYTICS

8.2. Google Analytics cookies are files used by Google to analyze how the User uses the Website, to create statistics and reports on the functioning of the Website. Google does not use the collected data to identify the User, nor does it combine this information to enable identification. Detailed information on the scope and rules of data collection in connection with this service can be found at the following link: https://www.google.com/intl/pl/policies/privacy/partners.

GOOGLE ADWORDS

8.3. Google AdWords is a tool that allows you to measure the effectiveness of advertising campaigns carried out by the Administrator, allowing you to analyze data such as keywords or the number of unique users. The Google Adwords platform also allows us to display our advertisements to people who have visited the Website in the past. Information on data processing by Google in the scope of the above service is available at the following link: https://policies.google.com/technologies/ads?hl=pl

FACEBOOK PIXELS

8.4. Facebook pixels are a tool for measuring the effectiveness of advertising campaigns carried out by the Administrator on Facebook. The tool allows for advanced data analytics in order to optimize the Administrator’s activities also using other tools offered by Facebook. Detailed information on data processing by Facebook can be found at this link: https://plpl.facebook.com/help/443357099140264?helpref=about_content.

9. Cookie settings management

9.1. The use of cookies to collect data through them, including access to data stored on the User’s device, requires the User’s consent. This consent may be withdrawn at any time.

9.2. Permission is not required only in the case of cookies, the use of which is necessary to provide telecommunications services (data transmission to display content).

9.3. Withdrawal of consent to the use of cookies is possible through the browser settings. Detailed information on this can be found at the following links:

9.3.1. Internet Explorer: https://support.microsoft.com/pl-pl/help/17442/windows-internetexplorer-delete-manage-cookies

9.3.2. Mozilla Firefox: http://support.mozilla.org/pl/kb/ciasteczka

9.3.3. Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=pl&answer=95647

9.3.4. Opera: http://help.opera.com/Windows/12.10/pl/cookies.html

9.3.5. Safari: https://support.apple.com/kb/PH5042?locale=en-GB

9.4. The user may verify the status of their current privacy settings at any time, for the browser they use, using the tools available at the following links:

9.4.1. http://www.youronlinechoices.com/pl/twojewybory

9.4.2. http://optout.aboutads.info/?c=2&lang=EN

10. The period of personal data processing

10.1. The period of data processing by the Administrator depends on the type of service provided and the purpose of processing. As a rule, data is processed for the duration of the service or order execution, until the consent is withdrawn or an effective objection to data processing is made in cases where the legal basis for data processing is the Administrator’s legitimate interest.

10.2. The period of data processing may be extended if the processing is necessary to establish and pursue any claims or defend against claims, and after that time only to the extent required by law. After the end of the processing period, the data is irreversibly deleted or anonymized.

11. User permissions

11.1. The User has the right to access the content of the data and demand their rectification, deletion, processing restrictions, the right to transfer data and the right to object to data processing, as well as the right to lodge a complaint with the supervisory body dealing with the protection of Personal Data.

11.2. To the extent that the User’s data is processed on the basis of consent, this consent can be withdrawn at any time by contacting the Administrator.

11.3. The User has the right to object to the processing of data for marketing purposes, if the processing takes place in connection with the legitimate interest of the Administrator, and – for reasons related to the particular situation of the User – in other cases where the legal basis for data processing is the legitimate interest of the Administrator ( e.g. in connection with the implementation of analytical and statistical purposes).

12. Data recipients

12.1. In connection with the provision of services, Personal Data will be disclosed to external entities, including in particular suppliers responsible for the operation of IT systems, entities such as banks and payment operators, entities providing accounting services, couriers (in connection with the execution of the order), marketing agencies (in the scope of marketing services) and entities related to the Administrator, including companies from its capital group.

12.2. The Administrator reserves the right to disclose selected information about the User to relevant authorities or third parties who submit a request for such information, based on the appropriate legal basis and in accordance with the provisions of applicable law.

13. Data transfer outside the EEA

13.1. The level of protection of Personal Data outside the European Economic Area (EEA) differs from that provided by European law. For this reason, the Administrator transfers Personal Data outside the EEA only when necessary and with an appropriate level of protection, primarily through:

13.1.1. cooperation with entities processing Personal Data in countries for which an appropriate decision of the European Commission has been issued regarding the determination of an adequate level of protection of Personal Data;

13.1.2. the use of standard contractual clauses issued by the European Commission;

13.1.3. application of binding corporate rules approved by the competent supervisory authority;

13.1.4. in the event of data transfer to the USA – cooperation with entities participating in the Privacy Shield program, approved by the decision of the European Commission.

13.2. The Administrator always informs about the intention to transfer Personal Data outside the EEA at the stage of their collection.

14. Security of personal data

14.1. The Administrator conducts risk analysis on an ongoing basis to ensure that Personal Data is processed by him in a secure manner – ensuring, above all, that only authorized persons have access to the data and only to the extent that it is necessary due to the tasks they perform. The Administrator makes sure that all operations on Personal Data are registered and performed only by authorized employees and associates.

14.2. The Administrator takes all necessary actions to ensure that its subcontractors and other cooperating entities also guarantee the application of appropriate security measures whenever they process Personal Data at the request of the Administrator.

15. Contact details

15.1. Contact with the Administrator is possible via the correspondence address Renevo sp. z o.o., ul Dietla 50, 31-039 Kraków or e-mail address politykaprywatnosci@renevo.eu

16. Changes to the privacy policy

16.1. The policy is reviewed on an ongoing basis and updated if necessary.

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Renevo sp. z o.o.

We distribute highest quality componens for renewable energy sector

Our regular offer includes photovoltaic modules, inverters, energy storage solutions, EV chargers, wind turbines oraz photovoltaic accessories. We distribute carefully selected components from reputable brands – e.g. e.g. Leapton, Jinko, JA Solar, DAS Solar, Tongwei, Huawei, FoxESS, Sungrow, Sofar and Goodwe, from official EU distribution only.

The company is registered with Kraków-Śródmieście District Court, Section XII of the National Court Register. The amount of share and paid-in capital: 250 000 zł. By using our Website and B2B Ordering Platform you are accepting our Terms and Conditions and Privacy Policy.